NanoVPS began as an idea in an IRC channel. A handful of us, systems administrators and infrastructure engineers by trade, had spent years keeping other people's servers online inside a large hosting company. We'd had enough.
We'd watched good engineering get buried under upsell prompts, ticket queues, and quarterly targets that had nothing to do with keeping a server online. Every fix we wanted to ship had to clear a change board first. Every honest answer to a customer had to clear a script first.
So we did what sysadmins tend to do when something's broken: we fixed it ourselves. We pooled what we'd saved, signed a colocation contract, and started racking the sort of servers we'd always wanted to run, without a sales team, an account manager, or a feature hidden behind a phone call.
You get a KVM box with full root access, at a fair flat price, run by people who've spent their careers keeping servers online and would rather give you a straight answer than read from a script. We colocate our own hardware in top-tier data centres; we don't rent capacity from someone else and mark it up.
NanoVPS is still a small team. That's deliberate. It's what lets us keep things simple, keep prices flat, and answer support requests ourselves instead of routing them through a queue.